Effective Date: August 6, 2026
Last Updated: August 6, 2026

Welcome to vladigal.com (“Website”, “Platform”, “Services”). This Privacy Policy explains how GALAGAN MARKETING RESEARCH & CONSULTANCIES-FZCO (“Company”, “we”, “our”, or “us”) collects, uses, stores, shares, and protects your personal information when you use our website, purchase a subscription, or access our fitness platform.

We are committed to protecting your privacy and processing your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable and other relevant privacy laws.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

GALAGAN MARKETING RESEARCH & CONSULTANCIES-FZCO
DSO-IFZA, IFZA Properties
Dubai
United Arab Emirates

TIN: 105353980300001

Email: support@vladigal.com

If you have any questions regarding this Privacy Policy or our data practices, please contact us using the information above.

2. Information We Collect

We collect only the information reasonably necessary to operate, secure, and improve our Services.
Depending on how you use the Platform, we may collect:

• Name

• Email address

• Account credentials (securely managed through our authentication provider)

• Profile information you choose to provide

• Subscription and billing status

• Workout progress and completed exercises

• Weight history (if you choose to use this feature)

• Customer support communications

• Device and browser information

• IP address

• Security and diagnostic logs

We do not intentionally collect sensitive personal information unless you voluntarily choose to provide it while using the Platform.

3. How We Collect Information

We collect information:

• directly from you when you create an account or update your profile;

• when you purchase or manage a subscription;

• while you use workout programs and platform features;

• when you contact customer support;

• automatically through cookies, server logs, and security technologies necessary for operating the Platform.

4. How We Use Your Information

We use your information to:

• create and manage your account;

• authenticate your identity;

• provide access to your subscription;

• deliver workout programs and digital content;

• save your workout progress and weight history;

• personalize your experience;

• process subscription renewals and billing;

• provide customer support;

• improve platform performance and reliability;

• detect fraud, abuse, and unauthorized access;

• comply with applicable legal obligations.

We do not sell your personal information to third parties.

5. Legal Basis for Processing (EEA, UK and Switzerland)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process your personal information only when we have a valid legal basis to do so.

Depending on the circumstances, we may process your information because:

• it is necessary to provide the Services you requested;

• it is necessary to comply with legal obligations;

• it is necessary for our legitimate business interests, provided these interests do not override your rights and freedoms;

• you have given your consent where required by applicable law.

Where processing is based on your consent, you may withdraw that consent at any time.

6. Payments

We use Stripe to securely process subscription payments.

Payment information is processed directly by Stripe. We do not store your payment card number, CVV, or other sensitive payment credentials.

We receive only the information necessary to manage your subscription, including payment status, subscription status, billing period, and transaction confirmation.

Please refer to Stripe’s Privacy Policy for more information about how they process your personal information.

7. Cookies and Similar Technologies

We use cookies and similar technologies to ensure the proper operation of our Platform.

Essential cookies help us:

• keep you signed in;

• maintain secure sessions;

• remember your preferences;

• protect the Platform from unauthorized access and fraudulent activity.

At this time, we do not use advertising cookies or third-party analytics tools such as Google Analytics or Meta Pixel.

If we introduce additional analytics or advertising technologies in the future, we will update this Privacy Policy and, where required by law, request your consent before using non-essential cookies.

Most web browsers allow you to manage or disable cookies through their settings. Please note that disabling essential cookies may affect the functionality of certain parts of the Platform.

8. How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share your information only when necessary:

• with trusted service providers that help us operate the Platform, including payment processing, authentication, cloud infrastructure, and video delivery services;

• to comply with applicable laws, regulations, court orders, or lawful requests from public authorities;

• to protect our rights, property, users, or the security of our Platform;

• in connection with a merger, acquisition, financing, or sale of all or part of our business, subject to appropriate confidentiality obligations.

We require our service providers to process personal information only for the purposes for which it was provided and in accordance with applicable privacy and data protection laws.

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence, including the United Arab Emirates and other countries where our trusted service providers operate.

Where required by applicable law, we take appropriate measures to ensure that international transfers are protected by suitable safeguards and that your personal information receives an adequate level of protection.